Privacy Policy

Privacy Policy

Effective Date: [02/02/2025]

True Horizon Agency (“Company” “we” “our” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled securely and responsibly. This Privacy Policy explains how we collect, use, disclose, and protect information in connection with our reputation management services.

1. Information We Collect
We may collect the following types of information when you engage with our services:

A. Personal Information
- Name, email address, phone number, and business details
- Social media profiles and other publicly available information
- Account login credentials (if applicable)

B. Reputation-Related Information
- Online reviews, ratings, and comments about you or your business
- Publicly available posts and articles mentioning you
- Customer feedback and complaints

C. Technical Information
- IP address, browser type, and device information
- Cookies and tracking data for website analytics

2. How We Use Your Information

We use the information collected to:
- Monitor and manage your online reputation
- Improve search engine results and suppress negative content
- Respond to online reviews and customer feedback
- Provide customized reputation strategies
- Comply with legal requirements

3. Sharing of Information

We do not sell or rent your personal information. However, we may share it with:
- Third-party service providers: To assist with SEO, content management, and legal consultations
- Legal authorities: If required by law, subpoena, or to protect against fraud
- Clients or affiliates: With your consent, to improve our services

4. Data Security

We take reasonable steps to protect your personal information, including encryption, secure servers, and access controls. However, no method of transmission over the internet is 100% secure.

5. Cookies and Tracking Technologies

We use cookies to enhance your experience on our website, track analytics, and personalize content. You may adjust cookie settings in your browser.

6. Your Rights

Depending on your location, you may have rights to:
- Access, correct, or delete your personal information
- Opt-out of marketing communications
- Request data portability
- Restrict or object to certain data processing activities

To exercise your rights, contact us at [Your Contact Email].

7. Retention of Date

We retain your data for as long as necessary to fulfill our services and legal obligations. When no longer needed, we securely delete or anonymize it.

8. Third-Party Links

Our website or reports may include links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

9. Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions about this Privacy Policy, please contact us at:
True Horizon Agency
Email: [email protected]